Email Management Service

Email is a heavily used channel for client and partner contact. It offers customers a swift and simple method of communication. It is also personal and private, which is why email traffic increases every month. However, as daily capacity swells and sudden spikes occur, it’s easy to lose oversight, and the quality of your responses may suffer as a ramification.

Pivot Network’s Email Management service efficiently accelerates the process of dealing with email questions and contacts by routing the contact to the appropriate department, proposing answers from the information base derived on the email content and confirming consistent assistance levels. Pivot representatives are able to deal with queries in a more rapid and reliable way, minimizing the need for rework and follow-up contact. Pivot Email Management ensures emails are not missed and service levels are consistently monitored.

Effective quality communication is at the heart of every successful business, which makes your email an essential tool. However, between securing  smooth process, effortlessly located and unaffected by viruses, spam and unauthorized content, managing your email can be a difficult task. Eliminate the inconvenience, risk and stress of email management with software-as-a-service (SaaS) solutions from Pivot Networks.

An all-inclusive suite of cloud-delivered solutions, Pivot Email Management Service (EMS) is developed to aid you clear up virtually all your email disputes — from averting downtime to battling spam and viruses. Even better, EMS requires no infrastructure to purchase or maintain.

For a FREE Email Management Service Consultation, please call one of our regional offices:
Austin Email Management Service: 512.444.8324
San Antonio Email Management Service: 210.767.3565
Dallas Email Management Service: 214.233.0636
Houston Email Management Service: 281.500.2288