How We Can Help
How Pivot Networks Can Help – A Little Background
Founded in 2001, Pivot Networks is the preferred provider for Texas’ growing small to medium-sized businesses turn to for Managed IT Services. Known for our relentless focus on customer service and combination of business savvy and technology intelligence, Pivot Networks enables SMB and enterprise sized companies with limited or no IT support to optimize, manage and maintain their workstations, networks and servers by leveraging our dedicated expertise, 24/7 reliability, and low fixed-cost managed network pricing models. Headquartered in Phoenix, Texas, with offices throughout Tempe-Fort Worth, Scottsdale and Litchfield Park, Pivot Networks has helped countless businesses achieve increased productivity, a greater return on their technology investment and business success.
Our Philosophy
At Pivot Networks, we believe that the best IT is invisible, because our customers shouldn’t have to think about how their systems are working and why…but just know that they’re working. Our customers deserve security, prompt action and the most trouble-free IT possible. Expect services that are on the cutting edge of technology, with the experience and expertise to deliver the right solutions for every client. Our combination of honesty, professionalism and client focused solutions can’t be found elsewhere. We deliver the best IT services in the state of Texas.
For more information, please visit https://www.pivotnetworks.com or call one of our regional offices now at:
Phoenix: 602.492.3650
Litchfield Park: 602.492.3650
Tempe: 602.492.3650
Scottsdale: 602.492.3650
Why Pivot?
We understand the search for your next IT provider can be time consuming, strenuous, and sometimes confusing. At Pivot, we strive to make the transition over to your new provider as simple, efficient, and quickly as possible. As major steps with the IT infrastructure of your business should be taken extremely seriously, your company should partner with someone you trust. By joining the Pivot Family, you will be working with IT professionals with the ability to meet and exceed your company requirements and a technology provider that:
Pivot Networks – Client Benefits
Advanced Monitoring
One integrated and consistent web-based interface eases tedious system monitoring and maintenance. Pivot can schedule backups, software updates, antivirus updates, disk defrags, maintenance scripts and more using a consistent and integrated automation platform. This makes delivering upmost customer care and superb IT services our standard of excellence.
Fast and Flexible Deployment
Modular deployment puts Pivot in control when providing IT services. Our technology allows us to deploy critical updates and provide intelligent patch management for all your systems, including servers. All ongoing enhancements are completely automated across your existing network infrastructure.
Increase Productivity
With remote premier access capabilities, central management and automation of routine tasks, Pivot’s network monitoring and maintenance tools reduce the need for additional resources, allowing you to do much more with less. By eliminating daily technology hassles, your staff can stay focused and on task.
Conserve Time and Energy
Save on time, license fees, power consumption and on-site visits. Pivot can resolve 90% of technology issues remotely, so your business doesn’t have to wait for us to travel to your office location to fix a problem. This also eliminates paying extra for on-site hours and allows Pivot to reduce our carbon footprint while improving IT service.
Increase End User Satisfaction
Our proactive, instead of reactive, service delivery model allows all systems to run smoother, fully optimized, without network downtime, providing you more time to focus on strategic initiatives.
Increased Security
IT Automation helps ensure your systems are in compliance. Instant notification of threats and attacks or system updates keeps your network highly secure.
Pivot Technology Consultants typically discover high risk threats and huge network vulnerabilities when performing preliminary network assessments for potential new clients. Specializing in Intrusion Prevention and Security Policy Development, Pivot’s team of Security Experts can ensure your network is ALWAYS safe, secure, and compliant with industry best security regulations (PCI, HIPAA, Sarbones-Oxley, etc).
Pivot will review your current IT infrastructure, make immediate and necessary changes to secure the environment and provide recommendations to further increase the security of the customer network infrastructure. We utilize a detailed and meticulous 4 stage project process to investigate and remediate any suspected security violations on a customer network environment. Using internal and external scans, plus extensive data gathering and documentation, Pivot will partner with your business to provide premier network security services while delivering upmost customer care.
Pivot will give your Cloud Computing environment a silver lining. Armed with industry best tools and knowledge, Pivot’s Private Cloud will provide stability, reliability, centralized management, and standardization amongst your user staff. In a time where consistency and efficiency is key, Pivot can help!
Enhanced Security / Zero Downtime / Automated Data Backup / Centralized Management /Premiere Performance / Enhanced Computing / Speedy Disaster Recovery
Managed IT Services Plans
Pivot Networks offers a proactive, innovative approach to Managed IT Services, focused on anticipating and mitigating any IT infrastructure troubles your business network may incur – before they occur. As a leader in the Managed IT Services industry, Pivot intimately understands how crucial network availability is to your business operations and utilizes resources to protect your data, applications, and devices against failure, network downtime, and security threats. Using cutting edge network management tools and expertise, Pivot Networks can monitor every moment of your global network activity, 24 x 7 x 365, enabling our staff to anticipate and proactively correct emerging issues well before they escalate to a level adversely affecting your operations.
24/7 Network Monitoring and Management / Unlimited Helpdesk and Phone Support / Unlimited On-Site Support / Unlimited Remote Management and Support / Automated Off-Site Data Backup / Automated Antivirus Solutions / Automated Spam Filtering / Intelligent Patch Management / Service Ticket Tracking and Documented History / User and Staff Profile Management / VoIP Phone Management / Network Diagrams and Documentation / Inventory Asset Tracking / Network Policy Enforcement /Reporting Services / Quarterly Reviews /Semi-Annual Technology Reviews
