Email Managed Services
Finding and fixing PC or network problems after they occur is slow, costly, and disruptive to your business and your customers. Instead, with Email Managed Services monitoring and managing your entire IT infrastructure, performance issues are identified before they cause problems and downtime. Anticipating and preventing these problems gives you reliable IT systems that your business can depend upon.
We have the skills, expertise and experience to help you expand the marketing services that you offer to your business. Our managed services range from full campaign management to smaller projects delivered by our custom development team, such as customer activity reporting, deliverability and data management. Even with the full-service option, you can monitor the progress and results of your campaigns via your account in real time.
Pivot’s Email Management Services ensures quality communication, such as chat and timely resolution of customer inquiries. Email Management is integrated with the self-learning knowledge base and across customer interaction channels, and it’s optimized for today’s smartphones and mobile web devices. Start transforming your disruptive email volumes into rich interaction opportunities. To learn more about Pivot’s services check out some of our other pages like Email Management Service.
Why Choose Email Management from Pivot?
- Accelerate your customer service
Send faster, better responses to your clients. Spend less time answering email, and make sure every email is answered the right way, every time.
- Handle tons of email
Respond to each person efficiently and quickly, no matter how full your mailbox is. Centralized, organized email handling is the secret to customer service success.
- Know your customer’s history
Every communication with every customer is at your fingertips. Having a detailed conversation history lets you see what the customer has emailed about in the past and address their concerns quickly and efficiently.
- Powerful email metrics
Get unprecedented insight into your customer service work flow. Get ready to boast of your service quality.
- Company Wide Collaboration
Improve communication between departments, and get clients the help they need fast.
For a FREE Email Managed Services Consultation, please call one of our regional offices:
Phoenix Email Managed Services : 602.492.3650
Litchfield Park Email Managed Services : 602.492.3650
Tempe Email Managed Services : 602.492.3650
Scottsdale Email Managed Services : 602.492.3650
