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We pride ourselves in our ability to effectively deliver to our customers the right technology solutions for their individual business needs.
Our Professional Services staff is dedicated to understanding the way you do business. As such, each Pivot Networks customer engagement begins with an
IDENTIFICATION OF BUSINESS AND TECHNOLOGY GOALS
During the Business and Technology Goals Analysis, our Project Managers and Business Analysts work with you to identify your goals for your information systems infrastructure, the technologies that are mission-critical to your business, and to identify your optimal set of business practices. This process establishes a project kickoff baseline, upon which the remainder of the engagement will be based.
TECHNOLOGY AND BUSINESS PROCESS ANALYSIS
These analyses inventory the existing state of your information systems infrastructure. Following this site-survey, our professionals prepare a Deliverable document itemizing your current hardware and software holdings, as well as detailing your existing business processes.
SOLUTION IMPLEMENTATION
Following the analysis phase of a Pivot engagement, our highly-trained, Microsoft® Certified staff will develop a solution that will define a clear path toward the achievement of your business and technology goals.
PROACTIVE SUPPORT
Not only do our Business Technology Consultants perform critical periodic maintenance on your systems, they also proactively monitor the overall performance of your IT infrastructure, integral to the elimination of system downtime. |
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